Subject: Trainer Candidate - Barkha Bhatia
From: Barkha Bhatia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 May 2021 04:14:31 -0400

| | Tech Support Test

Name | Barkha Bhatia
E-mail | [email-masked]
Phone Number | (282301) 9045162936
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Inficare technologies | Process trainer | | 37000
Previous Employer 1 | Compunnel | Mentor for U.S Recruiters | May 2020 | 32000
Previous Employer 2 | EXL | Clinical Trainer | August 2019 | 22000

If Selected, how much time do you need to join? | 15 days
Please briefly describe your work experience specifically in training? | Training is carried out in a professional and well organised manner. Excellent people skills, including good communication and interpersonal skills.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | N/A
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The only difference between good and great customer service is, in beginning you are realy keeping your customers satisfied and latter you are not just keeping them satisfied you are also keeping them loyal
What according to you makes you a good candidate for this position? | According to me, my experience, knowledge, exposure of various companies, people connection, interpersonal skills, understanding nature, team approach, detail oriented, individual work, professionalism, communication and training people
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |