Subject: Fwd: Tech Support Candidate - Ashish Mishra
From: Nitin Sobti <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Livesalesman <[email-masked]>
Date: Mon, 17 May 2021 00:49:30 -0700 (MST)

1. He has poor communication skills. 
2. Worked for domestic process. 

From: "Ashish Mishra" <[email-masked]> 
To: [email-masked], "Livesalesman" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, [email-masked], [email-masked], "nitin sobti" <[email-masked]> 
Sent: Monday, May 17, 2021 12:22:13 PM 
Subject: Tech Support Candidate - Ashish Mishra 

	

	
	
			Tech Support Test 
		Name 	Ashish Mishra 
E-mail 	[email-masked] 
Phone Number 	(93152) 40218 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
Where do you currently live (area) 	Noida sector 44 
Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Linux 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
VoIP 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Intero solution pvt.ltd 	System engineer 		21k 
Previous Employer 1 				
Previous Employer 2 				
In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I tell him, Please check internet connection if there are working Please change browser 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Open mobile Bluetooth connection and find Bluetooth speaker device and and pair with device and connected 
What according to you makes you a good candidate for customer service or technical support job? 	I give best assist for customer to solve issues with sort time 
On a scale of 1 - 5 please rate your fluency in spoken English 	3