Subject: Tech Support Candidate - Nidhi chauhan Chauhan
From: Nidhi chauhan Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 16 May 2021 06:51:44 -0400

| | Tech Support Test

Name | Nidhi chauhan Chauhan
E-mail | [email-masked]
Phone Number | (+91) 7982771851
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Dadri
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1-Launch another browser and try to open the website(www.ndtv.com). If the site works properly in another browser then the problems only happens in that browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Go to settings
2.Tap the Bluetooth option
3 Turn on Bluetooth
4. A list of available devices will appear
5.If your speaker is not listed, press the button on your speaker that makes it discoverable - it's often a button witb a Bluetooth symbol on it.
6.on your mobile select your speaker and that's it.

What according to you makes you a good candidate for customer service or technical support job? | Quick  response , identification of customer need & wants, keep always smiling , Attitude, Well Dress  , given proper to the point  answer ,  always work positive  , time management ,flexible ,organize work
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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