Subject: Re: Tech Support Candidate - Prashant Dhingra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: NItin Sobti <[email-masked]>
Date: Sat, 15 May 2021 07:47:07 -0700 (MST)

His spoken is perfect. 
Having technical experience too. 
Will have to serve notice till 28th May 
His current salary is 36000/- 
Expecting hike on it 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On May 14, 2021, at 4:05 PM, Deeksha Dadu <[email-masked]> wrote: 

Check for tech support agent 

From: Prashant Dhingra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 14 May 2021 at 11:09 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Prashant Dhingra 

	

	
	
			Tech Support Test 
		
	Name 	Prashant Dhingra 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9756303741 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	HCL Technologies Ltd. 	Analyst 	28th May 2021 	36500 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1.Firstly I will check if I am connected to internet or not. 
2.I will clear the cache of the browser. 
3.Try to open the same website on other web browser. 
4.If some error code is given then try to get some information for that code from internet. 
5.Then I will restart the browser. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.Swipe down from the top of screen of mobile phone. 
2.Touch and hold bluetooth. 
3.Tap Pair new Device.If you don't find Pair new Device then please check under Available devices or tap more. Refresh. 
4.Tap the name of the bluetooth device you want to connect. 
	What according to you makes you a good candidate for customer service or technical support job? 	1.I have sound knowledge of technical issues. 
2.I have good listening power. 
3.I have patience and good understanding ability. 

All the above qualities make me good candidate for this post. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4