Subject: Trainer Candidate - Saurabh Kumar Singh
From: Saurabh Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 15 May 2021 03:15:32 -0400

| | Tech Support Test

Name | Saurabh Kumar Singh
E-mail | [email-masked]
Phone Number | (+91) 7011749451
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HFCL Ltd. | Senior Engineer | 16/08/2020 | 45000+ 7500 Local Conveyance
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

If Selected, how much time do you need to join? | Immediate

Please briefly describe your work experience specifically in training?

1. Involved in Providing Project work related Training.
2. Involved in arranging quality assurance programs, safety Training etc.

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | when there are conflicts in a particular statement.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | good means you are improving on efficiency but great means how effective you are in delivering the service
What according to you makes you a good candidate for this position? | Hard working candidate, Time Management skills
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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