Subject: Trainer Candidate - Arvinder Singh Arvinder
From: Arvinder Singh Arvinder <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 15 May 2021 03:05:36 -0400

| | Tech Support Test

Name | Arvinder Singh Arvinder
E-mail | [email-masked]
Phone Number | (91) 9717023019
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ienergizer | Team leader Quality | | 27000
Previous Employer 1 | Ofc Spc Pvt ltd | Quality analyst | 20 feb 2020 | 31000
Previous Employer 2 | Policy bazaar | Quality Analyst | 5 June 2019 | 20000

If Selected, how much time do you need to join? | 1 month
Please briefly describe your work experience specifically in training? | Having experience in both quality plus training
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Nothing

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Great-to overly satisfied the customer need
Good- to close his requirement

What according to you makes you a good candidate for this position? | I’m having a leadership quality
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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