Subject: Tech Support Candidate - Bobby Bobby
From: Bobby Bobby <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 May 2021 14:19:12 -0400

| | Tech Support Test

Name | Bobby Bobby
E-mail | [email-masked]
Phone Number | (91) 8368742853
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Uttam nagar delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Innovamax technologies pvt Ltd | Senior executive | 30 june 2020 | 30000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to open website on another browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Click on bluetooth of phone first of all. Then select the option of speaker appear after on bluetooth of mobile. Click ok on that and the bluetooth speaker connected with mobile.
What according to you makes you a good candidate for customer service or technical support job? | Good customer support executive have to listen to customer what problem he is facing or try to understand customer need and try to sail e query of customer accordingly.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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