Subject: Tech Support Candidate - Nisha Na
From: Nisha Na <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 May 2021 12:29:20 -0400

Tech Support
Test

Name

Nisha
Na

E-mail

[email-masked]

Phone Number

(0121) 9465029820

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Ghaziabaad

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking -
advance
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Please check your internet connection and then
retry.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Please switch on Bluetooth on your phone and
now press Bluetooth button on your speaker.

Now find device in Bluetooth option of your phone and pair the same with your
speaker.

It's connected and enjoy.

What according to you makes you a
good candidate for customer service or technical support job?

I have technical knowledge regarding networking as well as
customer handling.

On a scale of 1 - 5 please rate your
fluency in spoken English

4