Subject: Tech Support Candidate - Vaibhav Jain
From: Vaibhav Jain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 May 2021 08:35:58 -0400

| | Tech Support Test

Name | Vaibhav Jain
E-mail | [email-masked]
Phone Number | (+91) 9752408998
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 75
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fresher | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I would check the wesbite address again
See if the device is connected to an active internet connection.
Try to refresh the page

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open settings
Under settings click on bluetooth
Turn it on
Search for devices
Click on the speaker name you would like to connect to
Click connect
You’re connected

What according to you makes you a good candidate for customer service or technical support job? | I love solving problems & guiding people about the it. I listen to the problem & answer with a right solution. Apart from that i am an avid learner
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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