Subject: Tech Support Candidate - Murali Krishna yeripilli
From: Murali Krishna yeripilli <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 May 2021 08:01:56 -0400

| | Tech Support Test

Name | Murali Krishna yeripilli
E-mail | [email-masked]
Phone Number | (91) 7653063788
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Visakhapatnam
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nobroker technologies solutions Pvt Ltd | senior executive | March 10 2021 | 30000
Previous Employer 1 | abc mobilearning projects Pvt ptd | tech support executive | August 2019 | 25000
Previous Employer 2 | Florence sand stone Pvt ltd | customer service executive | November 2016 | 23000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We need to check whether is there any restriction to access the site.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | We need on the bluetooth in mobile and also in the device which we want to connect and device should be in pairing state to connect.
What according to you makes you a good candidate for customer service or technical support job? | I was very fond of helping people by giving resolution to their queries and most of my experience is also based on customer service itself.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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