Subject: Trainer Candidate - Gaurav Jaggi
From: Gaurav Jaggi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 May 2021 06:00:19 -0400

Tech Support
Test

Name

Gaurav
Jaggi

E-mail

[email-masked]

Phone Number

(91) 8006661166

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

DELHI

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Paytm

Team lead Trainer

30 may 2021

44314

Previous Employer 1

Zecore solutions

Sr
Trainer

28 march 2020

42333

Previous Employer 2

Foodpanda

Trainer

23 aug
2019

31000

If Selected, how much time do you need
to join?

10 days

Please briefly
describe your work experience specifically in training?

Handle NH
and train experience ppl

Content development

PKT MKT

BQM

Have you worked as a trainer in a Call
Center/Customer Service/BPO Environment?

Yes

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service is the service where we
handle the cx and solve the problems

Great customer service is when we solve the problems and own them with a future
support

What according to you makes you a good candidate for
this position?

Well knowledge about skills and have good
experience in training

On a scale of 1 - 5 please rate your
fluency in spoken English

4