Subject: Tech Support Candidate - Ashok Kumar Ashok
From: Ashok Kumar Ashok <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 May 2021 01:28:58 -0400

| | Tech Support Test

Name | Ashok Kumar Ashok
E-mail | [email-masked]
Phone Number | (203403) 9997212224
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bhengel nsez
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Viraj cng services pvt ltd | Assistant Engineer | 12 | 15600
Previous Employer 1 | Aisin Automotive Haryana pvt ltd | Quality Engineer | 6 | 12500
Previous Employer 2 | Mental man diarrhea Rajasthan | Quality Engineer | 6 | 12500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Internet close and open again .check wifi connection cable .windows again open
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Connect a Bluetooth speaker Eze working
What according to you makes you a good candidate for customer service or technical support job? | This candidate work time full energy and mind focus only works
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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