Subject: English Language Test - Ashwani Kumar
From: Ashwani Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 13 May 2021 10:49:53 -0400

| | Foreign Language Screening Test

Name | Ashwani Kumar    /  (+91) 9999282357    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer.

Sorry for inconvenience but which address has beeb provided by you that is wrong. Please give us your correct address.

Thanks you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer.

Sorry for inconvenience but as per the company policy we are not responsible for that,because the brand only gives you manufacture warranty that is mentioned in our terms and conditions page.

Thanks you.

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