Subject: Re: Tech Support Candidate - Ajit Kumar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 13 May 2021 06:28:22 -0700 (MST)

His spoken is average 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On May 13, 2021, at 6:26 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Ajit Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 8 May 2021 at 5:01 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Ajit Kumar 

	

	
	
			Tech Support Test 
		
	Name 	Ajit Kumar 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(011) 9265295203 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Telecom protocols 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Veer teja enterprises 	Senior project engineer 	03/01/21 	28500 
Previous Employer 1 	Edge Telecom pvt. Ltd. 	Senior project engineer 	20/02/20 	22000 
Previous Employer 2 	Autocop india pvt. Ltd. 	Smt engineer 	10/12/16 	10000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. At first we have to check whether we are connected with the internet or not. 
2. If there is any problem in connecting to wifi check the ip's in local area network folder(LAN). 
3. Entet the ip manually if not present. 
4. Now open the browser and open the website. 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Turn on the bluetooth speaker. 
2. Turn on your mobile bluetooth,then select the name by which you have to connect and click on it 
	What according to you makes you a good candidate for customer service or technical support job? 	I have sufficient experience in telecom and networking sector which is of 4.1 years. I have experience on both hardware and software and very well known all the concepts of networking. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4