Subject: Re: Tech Support Candidate - Ranjitha K
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 13 May 2021 06:06:06 -0700 (MST)

She need to serve 60 days of notice also her salary expectations are out of our budget 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On May 13, 2021, at 5:42 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Ranjitha K < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 12 May 2021 at 1:38 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Ranjitha K 

	

	
	
			Tech Support Test 
		
	Name 	Ranjitha K 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 7892911020 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Hoskote, Bangalore 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Capgemini 	Associate consultant 	12/08/2021 	40000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I would check the connection immediately. If my connection is all right, then I would check the vpn. Because vpn doesn't allow certain sites to open. After that, I would check proxy. This is how I would troubleshoot. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Turn on Bluetooth in phone 
2. Turn on the speaker 
3. Search for the available devices from phone. 
4. Connect to my speaker, by letting my phone to accept the key to pair my device with the bluetooth device. 
5. Now the mobile phone is connected with bluetooth speaker. 
	What according to you makes you a good candidate for customer service or technical support job? 	I believe that I can take the issues given to me and I would quickly analyse troubleshoot the issue. And with my excellent communication, I would also convince the customers with the solution we provide. I believe this is good enough to rate myself as a good candidate for customer service. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5