Subject: Re: Tech Support Candidate - Juhi Khandelwal
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 13 May 2021 06:05:14 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On May 13, 2021, at 5:41 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Juhi Khandelwal < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 12 May 2021 at 2:00 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Juhi Khandelwal 

	

	
	
			Tech Support Test 
		
	Name 	Juhi Khandelwal 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8905895468 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Jaipur 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Powershell 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Capgemini 	Associate Consultant 	17 June 	37500 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	It depends upon the error which I am getting, it might me related to my network issue and if not then I would first clear my cache and try again. 
I can try in incognito as well to check. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Turn on Bluetooth on my mobile phone. 
2. Turn on the Bluetooth on speaker. 
3. Search for available devices in phone and try to connect to the correct name of the speaker 
4. If first time connecting then it will ask for pairing or if not then it will be connected 
	What according to you makes you a good candidate for customer service or technical support job? 	1. I have good communication skills, patience to deal with clients. 
2. I have experience of 3 years in Windows administration 
3. I have clients form france, America, anywhere I can support. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5