Subject: FW: Tech Support Candidate - Ashutosh Darpan
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 13 May 2021 13:04:54 +0000

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From: Ashutosh Darpan <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 8 May 2021 at 3:14 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Ashutosh Darpan

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Ashutosh Darpan
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8285473148
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      New ashoknagar
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
VoIP
CCNA certified
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Vamdek  Network engineer                28000
Previous Employer 1     Duendu infotech Market analyst  2019    25000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will initially check the type of error flashing on the screen then accordingly I will work for it's troubleshooting.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1 Turn on the Bluetooth speakers, make sure it's on Bluetooth mode
2 Turn on the Bluetooth of your mobile phone
3 strat searching the name of Bluetooth speakers on your phone's Bluetooth
4 once you found it, tap on the name to get it connected, as after tapping the device will get paired
What according to you makes you a good candidate for customer service or technical support job? I am an Engineer, which makes me suitable for the job as the job requires technical knowledge
On a scale of 1 - 5 please rate your fluency in spoken English  4