Subject: Re: Tech Support Candidate - Raghwendra Pratap Singh
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 13 May 2021 05:06:28 -0700 (MST)

His spoken is very bad 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On May 13, 2021, at 4:30 PM, Deeksha Dadu <[email-masked]> wrote: 

Check his spoken 

From: Raghwendra Pratap Singh < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 12 May 2021 at 11:26 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Raghwendra Pratap Singh 

	

	
	
			Tech Support Test 
		
	Name 	Raghwendra Pratap Singh 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(201301) 7019938694 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Noida Sector 22 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Networking - advance 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Henry Harvin Education 	Customer Support Team 	25th May 	16500 
Previous Employer 1 	TechMahindra 	Customer Support Executive 	6 November 2020 	13700 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Need to check the Internet setting. 
Need to clear cache and cookies of browser. 
Need to check in any other browser. 
Need to check in another laptop or Smartphone. 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Need to on Bluetooth features of both device's. 
Need to search Bluetooth speaker name in smartphone. 
Need to pair with device name. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have problem solving skills with 1.8 years experience in customer service. 
My educational background is technical and also i have done CCNA certification. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4