Subject: Tech Support Candidate - SHIVANI GARG
From: SHIVANI GARG <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 13 May 2021 08:04:03 -0400

Tech Support
Test

Name

SHIVANI
GARG

E-mail

[email-masked]

Phone Number

(+91) 8375050737

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida sec 37

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

THINK & LEARN PVT
LTD

Process Associate

4 April 2021

27500

Previous Employer 2

FINXO SOLUTION

HR Recruiter

September 2020

2500

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly- I will erase all my cookies and History
from my Chrome , because sometimes the web page is loaded with server error or
internet slow that causeserror.

Try now the website will open smoothly

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Open
Bluetooth of Mobile and a speaker.

2. Connect Mobile with Bluetooth speaker name xy

3/ now after connecting a small message will display or a tune will play in
speaker- connected successfully.

4. enjoy your music.

What according to you makes you a
good candidate for customer service or technical support job?

I am a self dependent and a good learner. My Honesty with
company will give me a good platform to learn and explore myself.

I am looking forward to play a vital and perfect role and will never let you
down.

On a scale of 1 - 5 please rate your fluency in spoken
English

4