Subject: FW: Tech Support Candidate - Raghwendra Pratap Singh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 13 May 2021 11:01:33 +0000

Check his spoken

From: Raghwendra Pratap Singh <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 12 May 2021 at 11:26 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Raghwendra Pratap Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Raghwendra Pratap Singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (201301) 7019938694
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Noida Sector 22
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Henry Harvin Education  Customer Support Team   25th May        16500
Previous Employer 1     TechMahindra    Customer Support Executive      6 November 2020 13700
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Need to check the Internet setting.
Need to clear cache and cookies of browser.
Need to check in any other browser.
Need to check in another laptop or Smartphone.

Please list the steps to connect a Bluetooth speaker to your mobile phone.      Need to on Bluetooth features of both device's.
Need to search Bluetooth speaker name in smartphone.
Need to pair with device name.
What according to you makes you a good candidate for customer service or technical support job? I have problem solving skills with 1.8 years experience in customer service.
My educational background is technical and also i have done CCNA certification.
On a scale of 1 - 5 please rate your fluency in spoken English  4