Subject: FW: Tech Support Candidate - Jagadish Bhavireddy
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 13 May 2021 10:58:15 +0000

Check, also, he needs to be open to relocating to Delhi after lockdown

From: Jagadish Bhavireddy <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 12 May 2021 at 11:46 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Jagadish Bhavireddy

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Jagadish Bhavireddy
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8686656416
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Hyderabad
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Tech Mahindra   SME             33000
Previous Employer 1     Maxval technologies     Graduate trainee        12/03/2016      16000
Previous Employer 2     NSB BPO Outsource executive     15/06/2015      5500
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Try opening the website in other browser
2. Check for the internet connection and try to open any other website.
3. Try opening the website in different device.
4. Clear cache and cookies and reset browser settings
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn on Bluetooth on mobile.
2. Turn on Bluetooth on speaker.
3. Scan the devices on mobile and select the speaker
4. Enter the pairing code and connect the speaker
What according to you makes you a good candidate for customer service or technical support job? 1. I am an active listener and good at understanding things.
2. I am quick learner and good at troubleshooting once I grasp the product knowledge
On a scale of 1 - 5 please rate your fluency in spoken English  5