Subject: Re: English Language Test - Rajit Shrivastava
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 12 May 2021 22:57:29 -0700 (MST)

His spoken is average, little bit of accent he is having 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On May 12, 2021, at 4:16 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Rajit Shrivastava < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 12 May 2021 at 2:17 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Rajit Shrivastava 

	
	
			Foreign Language Screening Test 
		
	Name 	Rajit Shrivastava / (+91) 9205299658 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi <customer name>, 

Trust this finds you well 

This is to inform you that your order was shipped on time. However, we got an update from courier company that the address provided by you is incorrect. We would request you to please contact courier company and confirm the address again 

Please find below the details of courier company below: 

<courier details> 

Let me know in case of any queries 

Regards, 
Rajit Shrivastava|Customer Support Executive|, 
babyshop.com 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello <customer name>, 

Trust this finds you well 

We apologize for the inconvenience caused. As per the company policy, I will discuss this issue with my feedback team. A member of our feedback team will conduct a full inspection of your TV Cabinet. If required, the TV Cabinet will be replaced with a new unit. 

I request you to provide a suitable date and time for conduction of the inspection 

Thank you for your patience 

Let me know in case of any queries 

Regards, 
Rajit Shrivastava |Client Support Executive|, 
Homebox