Subject: English Language Test - Sudhanshu singh
From: Sudhanshu singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 13 May 2021 00:09:20 -0400

Foreign Language
Screening Test

Name

Sudhanshu
singh    /  (91) 8429358100    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

thanku for contacting us sir/ma'am , we resolve your problem
please be patient.after check details on internet, sir/ma'am your contact
details are worng but do not worry , please tell me your correct details then
I'll send this details to courier. thankyou

Based on the
Situation 2 above, please draft an email response to the customer. You don't
necessarily need to know the policy of the brand, but use the best practice from
e-commerce companies that you've shopped from so far to know the
policies.

okyy no problem when any scratches on your
products can be return ,that is the policy,