Subject: English Language Test - Rahul kumar
From: Rahul kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 May 2021 15:14:34 -0400

| | Foreign Language Screening Test

Name | Rahul kumar    /  (+91) 7005134360    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello

We're tried to deliver your product but your address was wrong.
Please  cancel previous order & re-order your order again with right address.

Thank you
Regards

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello

We're apologies you are having inconvenience, do not worry we will make replacement with your order.

Thank you
Regards

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