Subject: Tech Support Candidate - Shanavaz Babulal
From: Shanavaz Babulal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 May 2021 07:38:02 -0400

| | Tech Support Test

Name | Shanavaz Babulal
E-mail | [email-masked]
Phone Number | (91) 8870247024
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Tamilnadu
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bloom electronics p ltd | Senior customer support Engineer | Still working | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Dear team,
This is shanavaz Babulal. I would request you check your proxy is enabled or disabled according to your internet connectivity.

Please check your internet connectivity.

Kindly send the screenshot of the error.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on the Bluetooth speaker.

Switch on the Bluetooth in mobile

(Bluetooth name will display on the mobile)

Simply I will select the(pair) the Bluetooth on my mobile.

What according to you makes you a good candidate for customer service or technical support job? | Self confidence is my strength.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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