Subject: Re: English Language Test - Somanshu Priyadarsi
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 12 May 2021 11:01:14 +0000

His spoken is NOT fine. Reject

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 8 May 2021 at 1:48 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: English Language Test - Somanshu Priyadarsi

His spoken is good but he is fresher.
Salary expectation is 21000/-
Can join immediately

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On May 7, 2021, at 6:52 PM, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

Check

From: Somanshu Priyadarsi <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 5 May 2021 at 11:35 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: English Language Test - Somanshu Priyadarsi

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Somanshu Priyadarsi    /  (+91) 8802317440    / [email-masked]<mailto:[email-masked]>
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hi Sir/Mam,

In accordance to the query raised by you, regarding the delivery of your order. We would like to inform you that your order was shipped by us on the day, the order was made.

But, the mentioned address given by you is either incomplete or wrong.

Kindly, please check the address you have mentioned. And initiate it to our delivery partner, after correcting it on our site.

Hope your query is solved.
Than you for your patience.

Good Day
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hi Sir/Mam

We are sorry for the inconvenience caused to you. We have received your query regarding replacement or refund of your newly purchased TV Cabinet.

In accordance to that, please attach the pictures of the scratches you have mentioned on the TV Cabinet. Then only we would be able to give you a specific response regarding replacement/refund.

Thank you
Have a nice day