Subject: Tech Support Candidate - Kundan Verma
From: Kundan Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 May 2021 05:19:31 -0400

Tech Support
Test

Name

Kundan
Verma

E-mail

[email-masked]

Phone Number

(110096) 9717034464

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

New Ashok Nagar

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Whizmeeting india

ATL

16th Sept 2020

23000

Previous Employer 1

Wipro

Sr. Associate

April
2015

15000

Previous Employer 2

IndiaMart. Com

Excutive

Feb 2011

13000

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Please use https:// before www.ndtv.com to open
the website. Also, please clear cookies from the pc Or laptop first.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First on your mobile handset blutooth. Then
switch on your speker blutooth then pair both with mobile handset and speaker.
Search from the device and connect them.

What according to
you makes you a good candidate for customer service or technical support
job?

To resolve the issue of the customer on priority basis .

On a scale of 1 - 5 please rate your fluency in spoken
English

5