Subject: Tech Support Candidate - Varnit Sharma
From: Varnit Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 May 2021 03:50:50 -0400

| | Tech Support Test

Name | Varnit Sharma
E-mail | [email-masked]
Phone Number | (110008) 9958217550
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Payment gateway

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HDFC BANK PRIVATE LIMITED | Support exicutive | | 17000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i check the same website over my mobile phone or some other Device if the same is working fine over there i just simply clear the cookies and open the same url again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First i open my bt speaker and check the availability is appears.

Then i got to my phone bluetooth ootion and find the bt speaker.

Than i pair my phone the the bt speaker nad after that we can connect the both.

What according to you makes you a good candidate for customer service or technical support job? | As i have worked for the same profile fir last 2 years this made me.. more efficient towords my task
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |