Subject: Tech Support Candidate - Gaurav Dwivedi
From: Gaurav Dwivedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 May 2021 03:46:48 -0400

| | Tech Support Test

Name | Gaurav Dwivedi
E-mail | [email-masked]
Phone Number | (+91) 705350270
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | No
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Quess corp Pvt Ltd | RF engineer | 30-april-2021 | 25000
Previous Employer 2 | Rencom services Pvt Ltd | RF engineer | Nov-2020 | 23500

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first i will check internet setting and after I will check  proxy settings

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 step turned on bluetooth
2 step search bluetooth speaker device name
3 step take permission of connection
4 step connect automatically

What according to you makes you a good candidate for customer service or technical support job? | Because my previous experience was technical  and I was handle customer complaint . I given solution best solution according to customer . Customer satisfied by my solution so I think that I will give good as per technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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