Subject: Tech Support Candidate - Ritin Garg
From: Ritin Garg <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 May 2021 03:38:13 -0400

Tech Support
Test

Name

Ritin
Garg

E-mail

[email-masked]

Phone Number

(91) 9910827950

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Raj nagar

Which
best describes your Technical Support capabilities

I don't
have experience or skills for Technical Support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MacOS

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Securemeters

Hardware developed

Na

Previous
Employer 1

Na

Previous Employer 2

Na

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly I would check the error description.

Seach the google for issues related to error.

What can be possible reasons.

Step by step eliminate the possible reasons.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Unlock the
phone.

Go to settings

Turn on Bluetooth.

Search for devices. (make sure the speaker has Bluetooth turned on)

What according to you makes you a good candidate
for customer service or technical support job?

Try to
understand the problem faced by customer.

Help and ease out the problem step by step along with explaining the issues
which may be faced in future again.

On a scale of 1 - 5
please rate your fluency in spoken English

4