Subject: Tech Support Candidate - vikas maurya
From: vikas maurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 May 2021 06:28:23 -0400

| | Tech Support Test

Name | vikas maurya
E-mail | [email-masked]
Phone Number | (+91) 8512899864
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | varanasi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
VoIP
telecom

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | intec infosys | network engineer | continue | 25000
Previous Employer 1 | magna infotech | RAN engineer | mar2018 | 25000
Previous Employer 2 | telesiya network p;vt ltd | RF engineer | jun-1016 | 20000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | i have experience so i can do.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-open your mobile lock.
2-open your setting choose bluetooth on and search mean whose connect to other bluetooth.

What according to you makes you a good candidate for customer service or technical support job? | customer servise job is like customer problem releted any issue. and technical job releted hardware or official setup issue.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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