Subject: Tech Support Candidate - Mohd Naseem Hasan
From: Mohd Naseem Hasan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 May 2021 05:23:47 -0400

Tech Support
Test

Name

Mohd Naseem
Hasan

E-mail

[email-masked]

Phone Number

(+91) 7275060786

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Lucknow

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Live Chat
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First i
will check the internet connection if it’s working then try to open another
website if it’s also create problems then check my system time and date after
all i will check my browsers settings and try to open on different browser and
check internet connection too.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Open
settings then goto Bluetooth settings then switch on Bluetooth after these
search devices and that list mark my speaker then tap on that and connect

What according to you makes you a good candidate
for customer service or technical support job?

With
great communication skills and as well as great technical knowledge and with
good listener.

On a scale of 1 - 5 please rate your
fluency in spoken English

4