Subject: Tech Support Candidate - Diksha sahi
From: Diksha sahi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 May 2021 04:45:52 -0400

| | Tech Support Test

Name | Diksha sahi
E-mail | [email-masked]
Phone Number | (201301) 7042721733
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 74
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | 0 | 0 | 0 | 0
Previous Employer 1 | 0 | 0 | 0 | 0
Previous Employer 2 | 0 | 0 | 0 | 0

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will check my internet connection
Then try to refresh the website if page is not opening then the I will close the website delete the history and then search again

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open you your mobile bluetooth device and pair both devises Bluetooth after doing so you can play , transfer and share documents or other information on it.
What according to you makes you a good candidate for customer service or technical support job? | Cause I have patience and skill to pursue the job that why I think I am fit for the job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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