Subject: Arabic Language Test - Saleem Saleh Alsadi
From: Saleem Saleh Alsadi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 May 2021 10:50:42 -0400

| | Foreign Language Screening Test

Name | Saleem Saleh Alsadi    /  (0091) 9888559625    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Thank you for contacting us and we are happy to help you .

I would like to inform you that as per our information which given by you is that
We are requesting you to make sure that  the email and address are correct in case not we will escalate it to our courier team for updating.

Please feel free to reach us again for further inquiries.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul,

Thank you for contacting us.
And We apologize for inconvenience caused to you

And We would like to inform you that as per our policy we do not have an option for return the item which is require assemble,
And we are sorry for that .

Please feel free to reach us again for any further inquiries.

Supporting Team

| |