Subject: Tech Support Candidate - Atul Phougat
From: Atul Phougat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 May 2021 10:25:11 -0400

| | Tech Support Test

Name | Atul Phougat
E-mail | [email-masked]
Phone Number | (245207) 9810326963
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hapur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Simbhaoli sugars mill | Sr.executive | | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Refresh the page
2.make sure cookies are enabled
3.clear our cache and cookies
4.make sure our web browser is up to date
5. Restart our web browser
6.try a different web browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open a bluetooth of both phone and speaker
2. Tap  pair new device on phone ,if we don't find pair new device ,check under Available devices or tap more.refresh
3.Tap the name of bluetooth device you want to pair with your device
4. Follow any on screen instructions

What according to you makes you a good candidate for customer service or technical support job?

1. Communication skills
2.problem solving skills
3.passion for the role

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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