Subject: Tech Support Candidate - Siddhi Agarwal
From: Siddhi Agarwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 May 2021 07:00:26 -0400

| | Tech Support Test

Name | Siddhi Agarwal
E-mail | [email-masked]
Phone Number | (91492) 99853
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
VoIP
Java, python,, c++

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na |
Previous Employer 2 | Na | Na | Na |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | As an operator, I would do research of the page and try to communicate to the default user so that the page would not show error.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | To connect a bluetooth speaker go the mobile phone, I would first open the Bluetooth speaker, then open the Mobile's bluetooth speaker, and then try to  get the address of device Bluetooth and connect according to the given address once the address of Bluetooth of device shows on the mobile.
What according to you makes you a good candidate for customer service or technical support job? | A good customer service or a technical job support is the one who accompanies the customers and provides them the service which is needed by them.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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