Subject: Tech Support Candidate - Akshay Kumar
From: Akshay Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 May 2021 04:00:57 -0400

| | Tech Support Test

Name | Akshay Kumar
E-mail | [email-masked]
Phone Number | (110030) 9931639653
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mehrauli, ward no.1, south delhi, pin-110030
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TELEPERFORMANCE | Sbi card agent | 30 April 2021 | 16000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will check my internet connection, it is properly working or not, then I will check on which browser I am trying to open the website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First i will open the bluetooth connection on my mobile phone, then I will search the preferred device name, then select the appropriate device.
What according to you makes you a good candidate for customer service or technical support job? | I have 5 months of experience as a sbi credit card agent at TELEPERFORMANCE gurgaon. I have technical qualification, I have CCNA routing & switching training experience.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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