Subject: Tech Support Candidate - Sunny upadhyay Sunny
From: Sunny upadhyay Sunny <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 May 2021 03:40:03 -0400

| | Tech Support Test

Name | Sunny upadhyay Sunny
E-mail | [email-masked]
Phone Number | (+91) 6290353839
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IBM | Infrastructure consultant | Currently working | 36000
Previous Employer 1 | Netinfotech | Network admin | 12 dec 2018 | 20000
Previous Employer 2 | Bettle | Network | 4 may2018 | 15000

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 1:- Check my device has connected with internet
Step2 :- Check and read the error properly, if website is blocked or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1:- Enable bluetooth in mobile
Step 2:- find the bluetooth device which i want to connect
Step 3:- click on the device name which is appeared on bluetooth list
Step 4 :- click the connect and pair with the other device

What according to you makes you a good candidate for customer service or technical support job? | Provide good service to the customer helps and give the satisfied answer according to problems
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |