Subject: Tech Support Candidate - Vishnu Keshav Anand
From: Vishnu Keshav Anand <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 9 May 2021 05:19:57 -0400

| | Tech Support Test

Name | Vishnu Keshav Anand
E-mail | [email-masked]
Phone Number | (91) 9172569724
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Amazon Development Center | ML Data Associate | Na | 23700
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will clear cookies and cashe. Most of the time issue is resolved by this if not then I will reinstall the browser application.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth in both device
Select add a new device in mobile
Select device name and click on pair

What according to you makes you a good candidate for customer service or technical support job? | I have prior experience in CS and that was little technical. But I will consider my self better in CS but quick learning ability in will overcome this gap.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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