Subject: Tech Support Candidate - Amrjeet Kumar
From: Amrjeet Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 8 May 2021 12:10:12 -0400

Tech Support
Test

Name

Amrjeet
Kumar

E-mail

[email-masked]

Phone Number

(+91) 9310189462

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Manesar sector-4

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio
VoIP
AWS,CCNA, Basic HTML,SQL DB,

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

MOTHERSON

SYSADMIN

Working

11000

Previous
Employer 1

Tuberose Hotel

Network admin

June
2020

10500

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email
Interacted with customers over Live Chat
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

As per the situation firstly I will check
Internet connection.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

steps are
below:

1-swithch on the speaker

2-switch on the Bluetooth in phone

3-scan(search the device)

4-paired device

What according to you makes you a good candidate
for customer service or technical support job?

technical
support because i have experience in technical filed. and my education
background  also preferred technical. i have technical skills.

On a
scale of 1 - 5 please rate your fluency in spoken English

5