Subject: Tech Support Candidate - Ajay Trivedi
From: Ajay Trivedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 8 May 2021 06:04:49 -0400

| | Tech Support Test

Name | Ajay Trivedi
E-mail | [email-masked]
Phone Number | (+91) 8860659027
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Lucknow UP
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Janardan Farm & Resort | Operation Exe | current | 20000
Previous Employer 1 | Security and india pvt ltd | ATM coordinator | 10 seo 2018 | 24000
Previous Employer 2 | Next Education India pvt ltd | E-Learning Coordinator | July 2013 | 8000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First see the Web address is correct, Second Internet is working or not in Given PC or Laptop
Then check what error is showing in browser with error code and go to resolve it.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On speaker Bluetooth and also mobile bluetooth
In mobile bluetooth search speaker bluetooth name that given and then go for pair it after that I connect with speaker

What according to you makes you a good candidate for customer service or technical support job? | Technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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