Subject: Tech Support Candidate - Rajkamal Tyagi
From: Rajkamal Tyagi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 8 May 2021 04:51:13 -0400

| | Tech Support Test

Name | Rajkamal Tyagi
E-mail | [email-masked]
Phone Number | (01336) 8979562728
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Vaishali(Gzb)
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tata communications | Wifi Engineer | Currently working | 19000
Previous Employer 1 | Jio | Microwave engineer | 31st Dec 2019 | 16000
Previous Employer 2 | Zte | Field engineer | Nov2018 | 18000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I'll ping gateway

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On both blutooth mode
Search that speaker on your mobile
And connect with that speaker

What according to you makes you a good candidate for customer service or technical support job?

Knowledge of all protocol in networking
Rip,ospf,eigrp,bgp,ftp,stp etc

On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |