Subject: Tech Support Candidate - Ranjit Gwala
From: Ranjit Gwala <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 8 May 2021 04:34:22 -0400

| | Tech Support Test

Name | Ranjit Gwala
E-mail | [email-masked]
Phone Number | (91) 9278668035
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Aya nagar new delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Office365 admin

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | BDO India llp | Senior support engineer | | 32000
Previous Employer 1 | Kpmg | Senior Engineer | 2017 |
Previous Employer 2 | Ndtv | Engineer | 2016 |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to login in my user login id and password.if error is same.i will check with network team and as well as check with other computer that site is accessible or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open Bluetooth in my ph then search device name.then connect .
What according to you makes you a good candidate for customer service or technical support job? | Very time I try to get close my cases as fast as I can do
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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