Subject: Tech Support Candidate - Abhay chauhan Abhay
From: Abhay chauhan Abhay <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 8 May 2021 02:34:18 -0400

Tech Support
Test

Name

Abhay
chauhan Abhay

E-mail

[email-masked]

Phone Number

(201301) 9355199093

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida

Which
best describes your Technical Support capabilities

I don't
have experience or skills for Technical Support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

None

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Radical minds

Customer service executive

15th may2021

17k

Previous Employer 1

IEnergizer

Customer
service executive

14april 2020

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Please check your internet connectivity and try
again.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Please open your Bluetooth and connect with
your speaker name.

What according to you makes you a good candidate
for customer service or technical support job?

I am good
listener and handle angry customer very polite way and good customer
service.

On a scale of 1 - 5 please rate your fluency in spoken
English

4