Subject: Re: English Language Test - ANIKET ANAND
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 7 May 2021 04:47:19 -0700 (MST)

Using hindi fillers 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On May 6, 2021, at 3:59 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 
From: ANIKET ANAND < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 6 May 2021 at 1:49 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - ANIKET ANAND 

	
	
			Foreign Language Screening Test 
		
	Name 	ANIKET ANAND / (+91) 9340067392 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello XYZ, 

This is Aniket from Cherry E-commerce Services Pvt Ltd 

Sir/mam 

we are glad that you've ordered a hand bag from us and as we say, we provide fastest delivery, your product is handed over to courier team on same day, but the Address you have given to us was not accurate enough to deliver the product so your hand bag is not delivered to you yet. 

Now, could you please update your correct address so we can try once again to reach you out. 

Regards 
Aniket 
+91-9340067392 
Cherry E-commerce Services Pvt Ltd 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello Abdul, 

we are extremely sorry on their behalf, we have a very Professional team for installation work and never got any complaint of this kind, but don't worry Abdul our company will check what best we can do for you. 

Regards 
Aniket 
Homebox Team