Subject: English Language Test - POKAR LAL MALI
From: POKAR LAL MALI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 5 May 2021 08:23:34 -0400

| | Foreign Language Screening Test

Name | POKAR LAL MALI     /  (+91) 9782247375    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer,

Greetings of the day,

We are sorry to let you know that the delivery of your order ID xxxxx for Hand Bag is not did so far.

Please Update / share your correct address for on time delivery.

We would like to thank you for your continued support and trust.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Customer,

Greetings of the day,

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