Subject: English Language Test - Ali Syed
From: Ali Syed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 13:37:43 -0400

| | Foreign Language Screening Test

Name | Ali Syed    /  (91) 7997574188    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear,

As per the we have gone through your quiry, the shipment is on the way to your home but due to the Improper adress. We request you to wait or contact courier partner for more assistance.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear,

As per the policy we are raising a ticket on the same issue and one of our exicutive will be get in touch with you regarding the replacement of the product shortly. We request you to allocate small time to resolve this issue.

Thanks and Regards,
*****

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