Subject: English Language Test - Gaurav Agrawal
From: Gaurav Agrawal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 09:01:38 -0400

| | Foreign Language Screening Test

Name | Gaurav Agrawal    /  (0542) 9839701595    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | We have tried to contact multiple times if no response from them then inform to courier head office.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | We have talked to customer and to inform if you was received damage product then you should contact our team and this product was more that 7 days so,this product is not returnable after 7 days.

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