Subject: English Language Test - Praveen Rao
From: Praveen Rao <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 08:41:07 -0400

| | Foreign Language Screening Test

Name | Praveen Rao    /  (091) 8059217808    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Dear customer, we are very sorry for your order being not delivered  at time. We would like to inform you that the address you provided for the delivery could not be found due to which we could not proceed. We wish you would provide correct address for the next order. Keep shopping.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | We regret for the happenings. Let the team visit you and check the faults made. Necessary actions would be taken only after analysing the cabinet and faults made. We wish for customer satisfaction.

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