Subject: English Language Test - Mohit Singh
From: Mohit Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 08:32:20 -0400

Foreign Language
Screening Test

Name

Mohit
Singh    /  (91) 7011140343    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear customer,

I would like to inform you that we have received your order which contains hand
bag the order no is 456.we regret to inform you that our delivery of partner is
not delivered your product till now.just because our Delivery partner is unable
to find your address.may be by mistake you have mentioned a wrong address.so
please send me your correct address so that we will Deliver your product at your
right address.

Sincerly

Baby shop.com

Thanks

Regards-Mohit singh

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

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